Zima Motorsports 9010 S. Beloit Ave Unit G, Bridgeview, Illinois 60455 708-529-0100
Frequently Asked Questions
Zima Motorsports does not accept unauthorized returns. In the event that an item must be returned, the customer must first contact us, and obtain a return authorization number. This number must be clearly marked on the outside of your return package. Shipping costs, unless otherwise specially provided for, are the buyer’s responsibility. An invoice, with date of sale, must be included with the return package. To receive a refund or credit, returned items must be in original packaging, unused, in original condition and received by Zima Motorsport within 14 days of your original receipt of the product. No credit will be issued for damaged, installed or deformed items. Items will be inspected prior to issuance of any refund or credit. Special order items cannot be returned, unless they have manufacturer’s defects. All items eligible for return are subject to a 20% restocking fee, except in cases where the return was caused by our error. Please note that any damage must be reported to Zima Motorsports prior to any installation. We can not offer any exhange or refunds on items that have been installed or used.
Unless otherwise noted, all of Zima Motorsport’s products are guaranteed to be first quality merchandise. Many products carry a manufacturer’s warranty. Zima Motorsport will pass this warranty on to original buyer. Parts purchased used or through unauthorized distribution channels will no longer carry a warranty whatsoever. There is no warranty, expressed or implied, on any parts used for competition or track events. Additionally, there is no warranty on electrical parts. Buyer shall notify Zima Motorsports immediately upon discovery of any product defect. Defective items must be returned for replacement in accordance with our return policy and at buyer’s expense. We will replace all defective items that meet return/replacement requirements, but will not accept any liability for loss or inconvenience caused by their use or failure. All warranties are voided if defect has been caused in whole or in part by improper installation, abuse or misuse. We reserve the right to withhold issuance of credit until returned defective part has been examined and tested.
Many products sold by Zima Motorsport may not be DOT or TUV approved for highway use on public roads. These products are designed for show, off-road or racing applications only. It is the sole and complete responsibility of the buyer to ensure that their vehicles meet all federal, state and local laws and regulations. Buyer assumes all liability and risk associated with the use of high performance products and holds Zima Motorsport and its owners harmless of any liability.