Terms & Conditions

Vehicle Warranty and Emissions


A vehicle modified by the use of performance parts and tuning may not meet the legal requirements for use on public roads.  Use or installation of performance parts and tuning may adversely affect the drivability and reliability of your vehicle, and may also affect or eliminate your insurance coverage, factory warranty and new OEM part warranty.  Performance parts are sold as is without any warranty of any type.  There is no warranty stated or implied due to the stress placed on your vehicle by performance parts and our inability to monitor its use, tuning or modification.


Product Returns


Zima Motorsports takes great care to ensure our customers receive the proper products to suit their individual needs. For any number of reasons, a purchase may not meet those needs and may require an exchange or in some cases a refund.  You are encouraged to contact an Zima Motorsports Representative prior to returning a product as you may find additional information about the product and related products helpful.

We are happy to accept your returned merchandise so long as the following criteria are met:

All returns must be pre-authorized by contacting an Zima Motorsports representative at 708-529-0100.
All returns must be received by Zima Motorsports within 30 days of the date in which the product was shipped
All returned merchandise must be in new, unused condition and in the original package or box.
All returned merchandise must be shipped with the Zima Motorsports issued Return Authorization (RA) number clearly marked on the exterior of the shipping carton or other packaging.
Special Order items will not be accepted for exchange or return unless previously authorized by an Zima Motorsports representative.
Zima Motorsports reserves the right to require a 15% restocking fee.

Please be sure to adhere to the criteria specified above as any return that does not will be ineligible for credit or exchange and will be refused or returned to the sender. Shipping charges for returned merchandise are the responsibility of the customer. Original shipping costs are not refundable. Exchanges are subject to product availability. For further information, contact Zima Motorsports by calling 708-529-0100, Monday through Friday between the hours of 8:00 a.m. and 6:00 p.m. (CST).

 

LIMITED PRODUCT WARRANTY


This warranty applies to Zima Motorsports parts and begins on the invoice date of part purchase and ends twelve (12) months or 12,000 miles from that date, whichever occurs first. Due to the variety of modifications and changes made to cars and/or engines that may affect the performance or durability of related components, Zima Motorsports’ obligation under this warranty extends solely to the repair or replacement parts manufactured by Zima Motorsports.

All warranty returns must be pre-authorized by contacting Zima Motorsports at (708) 529-0100. Parts deemed under warranty will be repaired or replaced by Zima Motorsports at no cost to the customer. Payment of the cost of labor related to said repair/replacement is at the sole discretion of Zima Motorsports and will only be covered by Zima Motorsports where the Zima Motorsports part or parts were originally installed or service was performed at the Zima Motorsports facility located at 9010 S. Beloit Ave Unit G, Bridgeview, Illinois 60455. Labor/service performed at any other facility is at the sole discretion of that facility and is excluded from this warranty.


To file a warranty claim, Zima Motorsports or the authorized dealer must be notified and the vehicle and/or part must be brought to Zima Mototsports or the authorized dealer within seventy-two (72) hours of discovery of the defect, where feasible. Any returned merchandise shipped to Zima Mototsports must be shipped with the Zima Mototsports issued Return Authorization (RA) number clearly marked on the exterior of the shipping carton or package. Shipping charges to and from Zima Mototsports are the responsibility of the customer.

To file a warranty claim, the part must be returned with proof of purchase, the customer name and address, type of car, year, odometer reading, and VIN number, the installation and removal date of the part, and the date the part was delivered. No claims will be considered without the aforementioned information and the original Zima Mototsports part. Return freight charges must be prepaid. Collect charged returns will not be accepted. All parts replaced under warranty will become the sole property of Zima Mototsports.

 

EXCLUSIONS


Parts showing evidence of misapplication, abuse, misuse, improper maintenance, neglect, alterations from their original configuration, or failure to follow installation instructions are expressly not covered by this warranty. Zima Mototsports reserves the right to make changes to products, or specifications at any time without obligation to modify earlier parts. No person, company, or other organization is authorized to assume for Zima Mototsports any warranty responsibility or make binding judgments regarding warranties of any parts, which from time to time may become subject of a warranty claim.

The Zima Mototsports Limited Product Warranty further excludes the following: Transportation and shipping charges, towing and rental car charges, damage to a component or assembly due to installation of replacement parts with specification(s) that differ in any material respect from the original vehicle manufacturer’s or Zima Mototsports parts, damage resulting from the modification of an Zima Mototsports part, damage resulting from the use of other manufacturer’s products in conjunction with Zima Mototsports‘ products or systems, damage to clutch or transmission components, maintenance services and parts when replaced during maintenance such as spark plugs, lubricants, fluids, engine tune-up parts, replacement filters, coolant and refrigerant, mechanical adjustments or repairs which result from normal wear and tear, drive belts, light bulbs, damage due to the failure to perform maintenance services at the specified intervals or in accordance with the instructions in the owner’s manual from the original vehicle manufacturer or Zima Mototsports product instructions, damage attributed to negligence, improper installation, improper treatment contrary to the instructions in the owner’s manual from the original vehicle manufacturer or Zima Mototsports product instructions, damage resulting from improper or contaminated fuel, damage to a Zima Mototsports component as a result of a collision or repair, any vehicle/products operated and used in a competitive event, custom designed competition parts, incidental and /or consequential damages, including loss of time, inconvenience or loss of the use of the vehicle.

Zima Mototsports‘ Limited Product Warranty applies only to Zima Mototsports vehicles and Zima Mototsports products sold and installed through Zima Mototsports Preferred Dealers and Installers.

Parts showing evidence of misapplication, abuse, misuse, improper maintenance, neglect, alterations from their original configuration, or failure to follow installation instructions are expressly not covered by this warranty.

Zima Mototsports reserves the right to make changes to products or specifications at any time without obligation to modify earlier installed products or specifications. No person, company, or other organization is authorized to assume for Zima Mototsports any warranty responsibility or make binding judgments regarding warranties of any parts, which from time to time may become subject of a warranty claim.

 

Shipping

United Parcel Service (UPS) is Zima Mototsports’ standard carrier. Shipping, insurance and handling charges are added to the invoice and are the responsibility of the consumer. Expedited shipping services are available at additional cost.  The shipping charges indicated at “checkout” are based upon the actual weight or “DIM weight”, depending upon the size of the package.  Actual shipping charges may vary from the reference rates provided at checkout but will be specified on the Zima Mototsports invoice and confirmation email following submission of your order.

UPS does not ship to PO Boxes. APO and other Military address’ may be declined. Please contact Zima Mototsports for further information.

Canadian Addresses: Applicable GST and PST fees and all other duties and taxes are not assessed by Zima Mototsports and are the sole responsibility of the customer upon entry into Canada. These fees are to be paid to UPS directly as a cash-on-delivery payment. International Canadian issued credit cards occasionally cannot be verified by address. These instances require a secondary form of payment. Please contact Zima Mototsports for further information.

Billing and Shipping Address:  The “ship to” address must match the “bill to” address. Zima Mototsports can only ship to the credit card’s billing address. Please be sure to notify your financial institution of your most up to date address. There are no exceptions made on this particular policy when paying via credit card. We offer many secondary payment methods which circumvent this requirement. Please contact Zima Mototsports for further information.

Prices and Specifications Subject to Change Without Notice.